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While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Any third party we share your information with must disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving said information. The third-party service provider must not further collect, sell, or use your personal information except as necessary to perform the specified purpose.
Your information may be shared to a third-party for reasons including:
Your information may be disclosed for additional reasons, including:
This website uses Userlike, live chat software produced by the company Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany.
You can use Userlike to chat with our employees in real-time. At the start of the chat, the following personal data is collected :
Date and time of the chat,
Operating system used,
URL of the previously visited website,
Amount of data sent.
And if provided by you: first name, surname, and e-mail address.
Depending on the course of the conversation with our employees, further personal data may be provided by you in the chat. The nature of this information depends heavily on your request or the problem you are describing.
All our employees have been trained in data protection and in the handling of customer data. All our employees are obliged to maintain confidentiality and have accordingly signed an addendum to their employment contracts which obliges them to maintain confidentiality and observe data protection.
In addition, quintus consultants stores the history of live chats. The purpose of this is to save our customers from having to go through a long history of requests, and for us to constantly monitor the quality of our live chat service. Processing is permitted pursuant to Art. 6 Para. 1 Book f, GDPR. If you do not wish your live chat history to be stored, please do not hesitate to contact us using the contact details listed below. Stored live chats and any other of your data will then be deleted by us immediately.
The storage of chat data also serves the purpose of ensuring the security of our information technology systems. This is also our legitimate interest, which is why processing is permitted under Art. 6 Para. 1 Book f, GDPR. The legal basis for the processing of the data provided in the chat is also Art. 6 Para. 1 Books b and f, GDPR.
Your information’s security is important to us. https://quintus.nl utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk.
Quintus consultants is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
How information management by Quintus leads to more efficiency at Energie Beheer Nederland
Data is vital for Energie Beheer Nederland (EBN). The organization, a non-operating partner to nearly all gas and energy transition projects in the Netherlands, uses massive amounts of data to increase efficiency and create market value. In order to have access to all data and their smart aggregation, EBN relies on the expertise of Quintus. Manager Information Management Martin Hoff elaborates on this partnership.
EBN is active in the Dutch gas and renewable energy markets. The company provides policy advice to the government and shares knowledge with third parties, large actors in the gas and energy value chain. As non-operating partner, EBN participates in their projects. Most of the projects involve either the exploration, extraction and storage of Dutch natural gas, decommissioning of infrastructure, or geothermal energy and carbon capturing and storage.
“The availability of reliable information is crucial to our business objectives,” says Martin Hoff, EBN’s Manager Information Management and Chief Information Officer. He explains that most information is generated by cleverly processing and presenting data from various internal and external sources. It provides insight into crucial aspects of the business, such as gas production, reserves and forecasts per location, benchmark information, its financial status and operational risks, Hoff details.
From data warehouse to dashboard
At the heart of EBN’s data management lies a data warehouse. Here, data from numerous applications and external sources is compiled and prepared for further processing. It is made accessible to data analytics tools that allow visual presentation in dashboards. To have this process run efficiently and gain maximum insight, EBN relies on the expertise of Quintus consultants.
IT service provider Quintus is responsible for managing the data warehouse and delivering regular and incidental reports to EBN. Their consultants provide and maintain the tooling for correct data access, aggregation and visual presentation, Hoff explains. They also perform high-level quality checks prior to data admission to the warehouse. This gives EBN a reliable picture of both specific projects and generic trends. Anonymized information is also made available to the market.
Strategic information management
EBN first selected Quintus back in 2017, for implementing data analytics and reporting tool Spotfire. This tool was an addition to EBN’s existing SAP Business Objects suite that could not integrate GIS maps, Hoff says. Since then, Quintus has expanded its responsibility to include the more tactical side of information management. Hoff notes that most application-specific data is checked and managed either by the IT demand managers with support of the data program team at EBN or by the respective data supplier.
Four Quintus consultants participate in the scrum team, says Hoff. The team also includes EBN and third-party employees. Hoff is pleased with the input from Quintus. “They do a good job and are an integral part of our day-to-day business. They are familiar with our company culture and demands, realize which data is relevant to us and know extremely well the meaning of various data. When problems arise, they know whom to consult and never complain or disagree.”
Data efficiency with new technology
Hoff plans further digitization and even more efficient and effective use of data in the years to come. “As a company we shift focus towards energy transition. To facilitate this transition, we need extreme data efficiency. We have to embrace new technology in the future, such as artificial intelligence and machine learning. Our current tooling won’t get us there. As long as we do not update our quality assurance and data processing capabilities, it will simply take too long.”
With that in mind, Hoff’s team has started the implementation of a data lake, in which raw data from applications and suppliers appears. “It’s going to be a challenge to us all,” Hoff concludes. “We need new knowledge and tooling to compare and bring these datasets together. Everyone will have to prepare for this, including Quintus. We are happy with their hands-on support.”
For sixty years EBN has been a participant in nearly all projects involving gas extraction, infrastructure decommissioning and energy transition in the Netherlands. The organization participates in, gives advice to and serves as information broker within its partnerships. EBN is fully owned by the Dutch state, but operates independently. It currently employs approximately 130 people.
Objective: smarter insights from a variety of datasets
Solution: data warehouse and information management
Result: more efficient and effective data use, prelude to further digitization